Reply to every enquiry fast
A customer asks about price, timings or stock on WhatsApp at night, and a reply in your tone is waiting for your tap in the morning.
Business automation for small business in India
Business automation for small businesses: leads, WhatsApp and marketing in one place
Most small businesses lose sales in the same three places: an enquiry that nobody answered in time, a lead that nobody followed up after the first call, and a social media page that has not had a new post in weeks. Chitrio puts the fix for all three in one workspace. Enquiries from WhatsApp and from Facebook and Instagram lead ads land in one lead list. An AI agent drafts replies in your tone and plans the follow-ups. A simple CRM shows every lead by stage with reminders, and AI scores each lead against your own rules so you call the serious ones first. On the marketing side, the same workspace makes your videos, reels and posters every week from one business profile. You stay the approver for everything that goes out.
Who it is for: For shop owners, coaching institutes, clinics, financial advisors, insurance agents, real estate agents and service businesses in India who run sales on WhatsApp and phone calls and have no time for repetitive work.
Free trial to start · the cost is shown before every render
Straight answer: The video, reel, poster and call notes tools are live for every account. WhatsApp automation, the lead CRM and lead ads sync are in early access and are being switched on for workspaces in small batches; an AI calling add-on is being rolled out with a few businesses. After you sign up, ask us from the Contact page and we will tell you what can be switched on for you. Messages go only to people who wrote to you first or agreed to hear from you.
How it works
- 1
Create your business profile
Sign up and fill in your business name, what you sell, your city, your language and your tone. Every reply, follow-up and video starts from this one profile.
- 2
Bring your leads into one list
Connect your WhatsApp Business Platform number and your Facebook Page lead forms, or upload a sheet of contacts who agreed to hear from you. Each enquiry becomes a lead with its full history.
- 3
Approve, and let the routine run
AI drafts replies and follow-ups, the CRM reminds you who to call, and the weekly marketing videos wait for your yes before anything is posted.
Chitrio features used
Named as they appear in the product, so you can find each one after you sign in.
AI TeamIn early testing
A team of AI agents for your business: they plan, make and publish videos, answer customers and work your leads on a schedule, and anything public or paid waits for your yes. Build your own agents in plain words, chain steps into workflows, and get a weekly report of what each one did.
Business Autopilot
Weekly marketing that runs itself, from one business profile.
Recording to notes
Upload a call, meeting or WhatsApp voice note in Hindi, English or Hinglish. Get the full transcript and clear notes: summary, key points, decisions, action items with owner and date, follow-up questions and what the customer asked for. Copy it, download it, or add it to the lead in your CRM.
Reach
New customers: every lead gets their own video, website preview and email.
Product Ads
One product photo becomes a finished advert, in landscape and vertical.
What people make with it
Follow-ups that do not depend on memory
Day 2, day 5, day 10: reminders go out on time and stop by themselves the moment the lead replies.
Know which leads to call first
AI reads the answers on each lead against rules you write in plain words and gives a score with reasons, so the hot leads rise to the top.
Marketing that keeps posting
Business Autopilot plans the week and makes the reels, product ads and posters for your shop, so your pages stay active.
Notes from every sales call
Upload a call recording in Hindi, English or Hinglish and get a summary and action items you can attach to the lead.
Free course, recorded on the real product
Market a local business with Chitrio
A promo in five minutes, a product ad from one photo, free posters, video answers to customer questions, a weekly autopilot.
Questions, answered
What is business automation for a small business?
Letting software handle the repeated work: first replies to enquiries, follow-up reminders, moving leads through stages, reminding you who to call and making routine marketing content. You keep the decisions and the conversations that matter.
Will it message my customers without asking me?
Not by default. AI replies wait as drafts for your approval, follow-up plans are shown to you before they start, and nothing is posted to your social pages without your yes.
Does it work in Hindi?
Yes. You can write or speak your instructions in Hindi, English or Hinglish, and replies, follow-ups and videos can be made in Hindi and other Indian languages.
Is it allowed to send WhatsApp follow-ups like this?
Chitrio uses the official WhatsApp Business Platform. The first message to a contact goes as a WhatsApp approved template, only people who wrote to you or agreed to hear from you are messaged, and anyone can reply STOP.
Do I need a technical person to set it up?
No. Setup is guided screens and plain-language instructions. For WhatsApp and lead ads you connect your own business accounts, and our team helps during early access.
Related pages
WhatsApp Business Automation for Small Business AI Lead Management CRM with WhatsApp and Lead Ads AI Video for Business: Product Ads, Reels, Promos Done-for-You Reels for Business: We Make Them Business Automation for Financial Advisors Business Automation for Coaching Institutes Business Automation Kaise Kare: Leads, WhatsApp Hinglish All video tools
Put the routine work of your business on autopilot
Start free, set up your business profile, and ask us to switch on WhatsApp and CRM for your workspace.
Start free